Privacy Policy

Information We Collect

We collect information to provide better services to all our users, customers, franchise partners, and distributors.

• Personal Information: Name, email address, phone number, date of birth, and address
• Account Information: Username, password, member ID, referral code
• Payment Information: Transaction details, payment method, billing address
• Usage Data: IP address, browser type, device information, pages visited
• KYC Documents: PAN card, Aadhaar card, bank account details (for withdrawals)

How We Use Your Information

We use your information for the following purposes:

• Processing membership registrations and payments
• Calculating and distributing referral commissions
• Managing e-commerce orders and deliveries
• Processing withdrawal requests
• Sending important notifications and updates
• Improving our services and user experience
• Complying with legal and regulatory requirements

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information:

• With your consent
• To comply with legal obligations
• To protect our rights and property
• With service providers who assist our operations (payment gateways, delivery partners)

Payment & Commission Processing

For payment processing and commission distribution, we collect and store:

• Transaction history and order details
• Commission earnings and withdrawal records
• Bank account information for payouts
• PAN card details for tax compliance

All payment transactions are processed through secure, PCI-compliant payment gateways.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your login session
• Understand how you use our platform
• Personalize your experience
• Analyze website traffic and performance

You can control cookie preferences through your browser settings.

Your Rights & Choices

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact our support team.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Even after account closure, we may retain certain information for legal and business purposes.

Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we may use include:

• Payment gateways (Razorpay, PhonePe, etc.)
• Delivery and logistics partners
• Analytics services (Google Analytics)
• Communication tools (SMS, email services)

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (for registered users)
• Displaying a notice on your dashboard

The "Last Updated" date at the top indicates when the policy was last revised.

Compliance with Indian Laws

We comply with applicable Indian laws and regulations, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices) Rules, 2011
• Consumer Protection (Direct Selling) Rules, 2021
• Applicable data protection laws